by Bob Worrells Posted on December 29, 2016
CHARLOTTE, NC – For the fifth consecutive year in a row, Modern Impressions offices in Charlotte and Greensboro have been designated as one of Ricoh Americas “Best of the Best” through its RFG Circle of Excellence certification. The Charlotte based office technology and managed services provider has been identified for maintaining a high level of customer service and support. Dealers that apply must maintain their operations with a rigorous set of dealership guidelines, ensuring quality in delivery of equipment, service, parts, and supplies.
“At Modern Impressions we work hard every year to continue our commitment to quality customer service and support,” says Bobby Clanton, President of Modern Impressions, “this Ricoh award confirms to us ever year what our customers tell us each and every week – your service is valuable to our success.” Scored in various categories ranging from all aspects of their business, including service-led initiatives, customer satisfaction management, service organization structure, and utilization of Ricoh resources, participating companies are graded on performance in these areas.
Operating in 200 countries across the globe, Ricoh itself has received numerous awards in product design, industry standards, and the environment. As one of the office equipment industry’s leaders in innovation, it offers many high quality equipment brands including Lanier. As a Lanier certified product and service dealer, Modern Impressions works to provide comprehensive office solutions to organization across North Carolina from its offices in Greensboro and Charlotte. “This Ricoh designation has become a necessary goal for our team each and every year,” concludes Clanton, “but our customers are still the best resource to know if we are doing things right.”
Modern Impressions has been serving clients in the Greensboro, Winston, and Charlotte areas with excellence for over 40 years. Complete Managed IT Services and knowledge of hardware ensures office infrastructure is running up-to-date and effectively. Their unique ‘God First’ business model has resonated with clients and the surrounding communities. In addition to Ricoh products, Modern Impressions offers its customers many high quality brands of office machinery, software, and IT solutions. To learn more about Modern Impressions, visit www.modernimpressions.com.