Generally speaking, a Service Code of SC899-00 will be caused by incorrect drivers on a Windows computer. As such ensuring you have the correct drivers installed and are not using Microsoft IPP Class Drivers and are not printing on a WSD port, will be the most common repair method. However other devices, such as Apple Mac computers and Chromebooks are not immune to this issue, since it can also be caused by outdated Adobe software.
At its most basic, an SC899-00 is a print data error – meaning that the printer did not understand the data that was sent to it, and rather than being able to reject the job gracefully, it caused a system error. Specifically, this will tend to be caused by PDF documents and often when printed from a browser such as Google Chrome or Microsoft Edge – and when the Adobe PDF browser Add-on is installed but outdated.