Generally, an F248 error code will be caused by incorrect drivers on a Windows computer. Ensuring you have correct drivers installed and are not using Microsoft IPP Class Drivers and are not using a WSD port, are the most common solutions. This can also apply to non-Windows clients.
Similar to the SC899-00 errors on RICOH/LANIER devices, the F248 error code for KYOCERA printers is a print data error – meaning that the printer did not understand the data that was sent to it, and rather than being able to reject the job gracefully, it caused a system error. Most commonly this will tend to be caused by PDF documents, and often when printed from a browser such as Google Chrome or Microsoft Edge – and when the Adobe PDF browser Add-on is installed but outdated.
As such, the troubleshooting steps are largely the same as they are for RICOH devices. So you could review the article here and follow those steps, swapping the drivers for KYOCERA KX drivers – however you’ll find the steps here as well. When the error has occurred on the printer, you will need to power the device off in order to clear the code – However be aware that as long as the computer that sent the job still has the document in its printer queue the printer will continue to error when turned on unless the Network is disconnected.
If the data error was effectively a “one off”, in that it was a issue with the document itself or it was caused by a software glitch in the machine, then a reboot may clear the code and it may not re-occur when reconnected to the network. In this case you should consult your copier technicians on having the firmware updated to help avoid future issues.
If the error code continues to appear, the following processes can be followed to troubleshoot the issue:
Generally, an F248 error code will be caused by incorrect drivers on a Windows computer. Ensuring you have correct drivers installed and are not using Microsoft IPP Class Drivers and are not using a WSD port, are the most common solutions. This can also apply to non-Windows clients.
Similar to the SC899-00 errors on RICOH/LANIER devices, the F248 error code for KYOCERA printers is a print data error – meaning that the printer did not understand the data that was sent to it, and rather than being able to reject the job gracefully, it caused a system error. Most commonly this will tend to be caused by PDF documents, and often when printed from a browser such as Google Chrome or Microsoft Edge – and when the Adobe PDF browser Add-on is installed but outdated.
As such, the troubleshooting steps are largely the same as they are for RICOH devices. So you could review the article here and follow those steps, swapping the drivers for KYOCERA KX drivers – however you’ll find the steps here as well. When the error has occurred on the printer, you will need to power the device off in order to clear the code – However be aware that as long as the computer that sent the job still has the document in its printer queue the printer will continue to error when turned on unless the Network is disconnected.
If the data error was effectively a “one off”, in that it was a issue with the document itself or it was caused by a software glitch in the machine, then a reboot may clear the code and it may not re-occur when reconnected to the network. In this case you should consult your copier technicians on having the firmware updated to help avoid future issues.
If the error code continues to appear, the following processes can be followed to troubleshoot the issue:
